Process

A simple, done-with-you process

No complicated project plans. Just a clear set of steps so you always know what’s happening, what we need from you, and when your new website will be ready.

Step 1

Quick chat to understand your business

We start with a short call or voice notes. You tell us what you do, who your customers are, and what isn’t working with your current website (or not having one yet).

What this means for you: no long forms or jargon – just a normal conversation so we can see things from your side.

Step 2

Collect photos, words & key details

You send us your best photos, logo (if you have one) and basic info: services, pricing, opening times, socials, reviews and anything else you want people to see.

What this means for you: you can send rough notes and screenshots – we organise everything into clean sections.

Step 3

Design & build the first version

We design your pages, build them, and plug in key actions – call, message, booking links, directions and contact. You get a private link to click through on your phone.

What this means for you: you see something real quickly, not just sketches or moodboards.

Step 4

Refine, launch & simple handover

We make tweaks based on your feedback, then launch the site on your domain and connect any existing email. We also record a quick walkthrough so you know what’s where.

What this means for you: your site goes live feeling like your business, not like a template.

Step 5

Domain, platform & future updates

We help move you off old DIY builders if needed, make sure hosting and domain are set up properly, and agree how future updates will work.

What this means for you: no wrestling with settings – everything is handled and documented.

Step 6

Ongoing support if you want it

If you’d like ongoing help, we can handle updates like new photos, price changes, offers and small layout tweaks.

What this means for you: you stay focused on your work while the site quietly stays up to date.

Want to know exactly what we’d do for your business?

Book a free chat